Privacy Policy
At NutriLife Indonesia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website NutriLife Indonesia, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. The types of information we may collect include:
- Personal Identifiable Information (PII): This includes your name, email address, mailing address, phone number, and payment information when you make a purchase or sign up for services.
- Health Information: If you use our online consultation services, we may collect information related to your health, dietary habits, medical history, and wellness goals. This information is treated with the utmost confidentiality and used solely to provide personalized nutritional advice.
- Demographic Information: Such as age, gender, and location.
- Technical Data: This includes your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This data helps us understand how our website is used and to improve your browsing experience.
- Usage Data: Information about how you use our website and services, including search queries, interactions with features, and content viewed.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- To Provide and Maintain Our Services: Including processing transactions, managing your account, and delivering personalized nutritional advice.
- To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To Personalize User Experience: To understand how our users as a group use the services and resources provided on our site.
- To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To Send Periodic Emails: The email address you provide for order processing will only be used to send you information and updates pertaining to your order or inquiry. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
- To Conduct Online Consultations: For registered users who opt for our online consultation services, health-related information is used by our certified nutritionists to provide tailored advice and support.
- For Marketing and Promotional Purposes: With your consent, we may use your information to send you promotional materials about our products, services, and special offers. You can opt-out of these communications at any time.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
- Encryption: Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
- Access Controls: Access to your personal data is restricted to authorized employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
- Regular Security Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
4. Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
In specific circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Your Rights Regarding Your Personal Data
You have several rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
For more detailed information on how we use cookies, please refer to our Cookie Policy.
7. Third-Party Websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's own terms and policies.
8. Changes to This Privacy Policy
NutriLife Indonesia has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
9. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
NutriLife Indonesia
This document was last updated on October 26, 2023.